Delete account and data

Request deletion of your data or an account from an earlier Cankoon version, and learn how to remove preferences stored on your device.

Email a deletion request

Do I have a Cankoon account?

The current Cankoon version does not require an account and has no registration or sign-in feature. If you created an account in an earlier version, or want to request deletion of information associated with you, email the contact below. You do not need to sign in.

How to request deletion

Use the email link below and state that you want your Cankoon account or data deleted. If you had an earlier account, include its email address or identifier and enough context to locate the relevant information. Do not send your password or payment information.

The link opens your email app; it does not delete anything automatically. You must send the message. Additional information may be needed to verify your connection to the data. In your request, you can ask what can be deleted and whether any information must be retained, why and for how long. Sending a request does not mean deletion has been completed.

Remove data from your device

In a browser: clear cookies and site data for cankoon.com in privacy settings to remove saved language/theme preferences and local cookie identifiers. Clear browsing history separately if you also want to remove search URLs from it.

On Android: open device Settings, Apps, Cankoon, then Storage, and choose Clear data or Clear storage—not just Clear cache. Labels vary by device. You can also revoke location access in the app's permission settings.

On iOS: you can delete the app and manage location permissions in device Settings. If you also used the website in Safari, clear cankoon.com website data separately in browser settings.

What clearing local data does not remove

Clearing browser or app data does not automatically delete analytics or logs already sent, or an account from an earlier version. Use email to request a review of information associated with you.

Cankoon does not control your accounts or advertisements on original marketplaces. Contact the marketplace itself to delete those listings or accounts. Preferences will be stored again when you choose them on a later visit.

Request account or data deletion

Send your request to Cankoon support. You do not need to sign in or create an account to submit it.

Husam Albasha

[email protected]